When you play content compatible with copyright protection technology (HDCP), it is not output from the subwoofer. If no sound is heard from the subwoofer. What do the colors and the flashing of the LED (On/standby indicator) on the subwoofer/surround speaker mean? If the speaker's impedance is wrong, then the subwoofer and the sound system are not properly talking to each other, causing the subwoofer to not respond. Australia Hong Kong India Indonesia Korea Malaysia New Zealand Phillipines Singapore Taiwan Thailand Vietnam Middle. Enjoy the benefits of buying direct from Sony. Sony ht ct390 subwoofer not working. Unplugged it from power outlet and re-plugged it and it is the same. When the input source does not contain much bass sound (e.g. On the BLUETOOTH device, select Touch the N-Mark of the Bar “HT-CT80.” The light on the front of the subwoofer should be green, this means it is connected and working. Sony Support Soundbar und Home Entertainment-System HT-CT80 2.1-Kanal Soundbar mit Bluetooth® Technologie / Im Lieferumfang enthaltene Komponenten können je nach Land/Region, in dem/der das Produkt gekauft wurde, variieren: RMT-AH103U , SS-WCT80 , SA-CT80 Now, for some reason, it is not synced and will not sync up though we have tried several times. I am using the sony str-dh550 reciever via hdmi to my computer. Set the link settings again. Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. I opted to spend a little extra cash to purchase the Sony HT-CT80 instead of the less expensive Soniq equivalent. problem with Sony soundbar HT-CT80 . Test this by playing something you are sure of that will generate bass. no sound i had this for about 2 months and have been working just fine. After all connections and settings have been verified, turn on the subwoofer. Can I place anything on top of the subwoofer? You must have a working Internet connection connected to a computer and use a website to test your connection speed. Australia New Zealand Singapore Malaysia Indonesia Thailand (ไทย) Vietnam (Việt Nam) India Taiwan (台灣) South Korea (한국) Hong Kong Note: Online, Follow these steps to troubleshoot the issue: NOTE: The subwoofer is a speaker for playing bass sounds. It is 15months old and I have spoken to Sony but it was only covered by a 12 month warranty typically. If the TV and Sound Bar are not connected by an HDMI cable, the sound output from the TV will not change over to Sound Bar automatically. If you connect a subwoofer with a crossover frequency function, set the value to maximum. Sony Support Sound Bars & Home Theater Systems HT-CT80 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH103U , … Place the sound bar in front of your TV and connect using a variety of inputs for an easy, immersive viewing experience. The settings on the amp are set correctly to power the sub woofer. When the LED lights up in red after turning on the audio device, the link or the connection between the unit and the subwoofer may not be complete. The fuse is not broken. [A]: On/standby indicator (HT-ST9) green Lit: Power is on. With a sleek, compact design that won’t distract from the TV screen, these sound bar / subwoofer speakers are ideal for smaller spaces and are an effortless complement for modern décor. Page 1: Sound Bar ... the subwoofer. Sleek design that … No Power, Cannot Operate or Freeze; No Sound (Bar Speaker or Subwoofer) Sound Skipping or Noise Occurs (abnormal sound) Cannot recognize the USB device . After the first year it seemed like subwoofer was crackling slightly. device, this operation may not be required. Check the status of the subwoofer LED indicator. if i do reset and unplug it and leave it for 1 hour ,it works again . I heard a weird click from the subwoofer and it stopped working. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. Place the sound bar in front of your TV and connect using a variety of inputs for an easy, immersive viewing experience. No Sound from Subwoofer. In the case of input sources that contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. Circuitry looks OK just by eyeballing. The subwoofer does produce sound when i do a sound test from the sound setting on the computer. On the remote control, press the SW + (subwoofer volume) or Bass button to turn up the volume of the subwoofer. Sony tell me it's impossible to buy replacement subs because they're 'paired'/synced with the soundbar and suggest that I get it repaired (which will probably cost £100+). problem with Sony soundbar HT-CT80 . Article ID : 00225637 / Last Modified : 09/23/2020. So, I'm now forced into the market for a new soundbar after less than two years ownership of the HT-CT290. With 2.1ch surround sound, S-Master digital amplifier and a wired subwoofer, it’s everything you need to instantly make movies and music come alive. ... Sound from the Subwoofer is too low. No regrets. Sony Ht-ct180 not working Hi I've had the Sony ht-ct180 soundbar and sub woofer for about 2 hours and it was working fine, now though I cannot seem to get the lights (Led's) on the top of the soundbar working I also cannot connect via Bluetooth, can somebody help me please. Whether you are watching a movie on your TV set or streaming some media from your devices — the Sony HT-CT80will make sure that the sound is realistic and excellent. Speaker System Sony HT-CT80 Operating Instructions Manual (92 pages) Summary of Contents for Sony HT-CT290. Flexible setup: Featuring a slim and versatile design, the Sony HT-CT80 2.1 80W Channel Soundbar with Wired Subwoofer can be easily wall mounted or placed conveniently on top of a TV stand or tabletop. Black Sound Bar With Wireless Subwoofer - HTCT390http://www.abt.com/product/100586/Sony-2.1-Ch.-Black-Sound-Bar-With-Wireless-Subwoofer … ; 3 Colours & features of the product shown may differ by model and country. 4. If you find that there is absolutely no sound coming from your subwoofer, then check the settings on your receiver. The sound bar is working fine but there appears to be no power coming from the subwoofer. • Press POWER on the subwoofer to turn on the power. I tried plugging in the right (and left) stereo outputs to the back of the sub woofer, but I … ; 5 Services availability depends on region. The sound from the speakers is working fine but the subwoofer is not generating sound when video or music is playing. Refer to the BRAVIA™ Connectivity Guide. I have a Sony STR-DG800 AV Receiver and a Mirage BFS-100 powered subwoofer. Super-Angebote für Ht Ct390 hier im Preisvergleich bei Preis.de Shop Unique Feminist T-Shirts, Sweatshirts, Hoodies & Accessories. Find information and receive instant notifications about your product, Professional Products & SolutionsCorporateCareersContact Us, Terms & ConditionsPrivacy policyPrivacy Collection Notice, Learn how to connect your Sound Bar to your TV. Some models have an independent volume level for both Subwoofer … Because by placing things on the subwoofer will produce vibrations, and you should avoid putting items on top of the Subwoofer. Start the volume low and gradually increase it to determine if the subwoofer is working correctly. Australia Speedy Spares 451 Macaulay Rd KENSINGTON VIC 3031 Australia, Wondering where to buy Sony products? How to turn off only the sound of the TV speakers when using the Sound Bar. and if i turn off and on again same thing happens. ("tone-subwoofer-yes") 6. Sound from the subwoofer may be hard to hear when the input source has less bass sound, such as TV broadcast. Please check/do the following - The power indicator on the subwoofer does not light up. We had to make the sound bar "Bluetooth findable". Speaker is fine, no issues apparent. 5. Find replacement remote controls, parts and accessories. 1 Featured television model may vary by region. The official description goes “for true sonic purity.” We are not clear as to what “true purity” might mean, but we all have some idea. if i do reset and unplug it and leave it for 1 hour ,it works again . Sony SupportSound Bars & Home Theater Systems, A place where you can find solutions and ask questions, Never miss an update again! Get more out of your movies with the HT-CT80 sound bar. A subwoofer is designed to playback bass sound. Sony Support HT-CT80. Not working. i had this for about 2 months and have been working just fine. Check the volume level on the subwoofer and receiver or amplifier before sending any audio input. 2.1ch Soundbar with Bluetooth® technology. For the first year this worked perfectly and the sound was incredible. The Future Is Equal Sony and the Environment How we're reducing our eco-footprint through energy efficiency and recycling initiatives.Sony Pictures The hub for your favourite movies and TV shows. The subwoofer light will flash orange, but then goes back to red. Any items placed on top of the Subwoofer may fall. I found several articles about this on the support page here. Please advise. HT-CT80. all lights are on , just no sound. Follow these steps to troubleshoot the issue: NOTE: The subwoofer is a speaker for playing bass sounds. ; 4 4K: 3,840 x 2,160 pixels. Search. • Check that the AC power cord (mains lead) of the subwoofer is connected properly. I had my sony HT-CT390 sound bar and subwoofer connected for several weeks, working just fine. Learn about connectivity and setup of your audio and Home Theater Systems. It looks like JavaScript is disabled in your browser. You can visit our official Spare Parts outlet. Get more out of your movies with the HT-CT80 sound bar. i hope to get some help! Welcome and thank you for considering Sony Community! I'm having an annoying problem with my new Sony Soundbar HT-CT80 that I got today. 0 … If you're interested in comparing Sony product specifications, this is the way to do it! Turn on the BLUETOOTH function on the BLUETOOTH device, search for devices and select “HT-CT80.” If a Passkey is requested, enter “0000.” Make sure that the BLUETOOTH indicator (blue) lights up. The Sony HT-CT80 speakers with subwoofer provide rich, clear audio from any hardware or digital streaming source. I am trying to connect the subwoofer?s low-level input jacks to the pre … no sound. Included components may vary by country or region of purchase: Find what you are looking for...manuals, firmware, drivers, specifications and more. Soundbar troubleshooting guide. Where can I buy a new or replacement remote control and other accessories? Sound is not coming out of my subwoofer (from monoprice). Sounds great in the living room, and although it's not overly powerful, the subwoofer has a subtle but noticeable kick to it. Therefore, sound comes out of the Sound Bar and the TV speakers at the same. Turn the LEVEL to just before the mid-point. The sound is cutting out, totally random, for like 1-2 seconds. Always update to the latest Software / Firmware version to enjoy the latest features & better performance! I have tried changing the fuse in the plug but unfortunately that is not the problem. now suddenly when i turn it off and then on again i get no sound from it .either on tv with optical or on bluetooth . For exclusive competitions, offers, events and more. My sa-wct290 subwoofer wont turn on at all. now i get no sound at all after reseting! Sound from the subwoofer or surround speaker sometimes has noise or audio dropout. ... You must have a working Internet connection connected to a computer and use a website to test your connection speed. When a subwoofer is connected, turn on the subwoofer and turn up the volume prior to activating the subwoofer. Verify connections, turn on the subwoofer, and set the volume. This soundbar is designed to bring out the best quality sound from your media. ; 2 Actual colour and dimension may differ from the screen image. Sony 2.1 Ch. All Downloads Manuals Questions & Answers. I think not. Check the Applicable Products and Categories section of this article before starting these steps. If you connect a subwoofer with an auto standby function, set it to off (deactivated). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Now it appears that no sound is being picked up by the subwoofer. This time, I was watching Wonder Woman in Atmos and at the 14 minutes mark, there was a deep bass. Switch the network connection of The power indicator on the the TV or Blu-ray Disc Player from subwoofer does not light up. The subwoofer on my Sony HT-CT290 has suddenly stopped working. Page 17 Press (BLUETOOTH). Your speed may change over time, so the results of your test may not be the same from day to day, End of support notification for products using the Windows Vista operating system, Windows 10 information - updated on 28th July 2015, Sony Essentials now part of Sony Entertainment Network, Hoax SMS Warning – “You have been chosen to receive a free gift....tell us where to ship.”. The subwoofer had a red light on it until we tried to hook up our Amazon Tv by Bluetooth to the sound bar and then the subwoofer auto-connected by itself once we made the sound bar Bluetooth findable. Click on the links below to find retail stores near you. How to test the speed of your Internet connection. The LED on the subwoofer or surround speaker sometimes flashes. 1) Sub not working (if you hear a soft muffled thump when you turn the sub on, it should be ok.) 1b) sub input not working 2) Receiver sub out not working (connect the cable to the L or R out and see if that works, just to help isolate the issue) 3) You have the cable plugged into the wrong connection at the back of the receiver And you’re right on if you think it means … – Learn about Sony - 2.1-Channel Soundbar System with Wireless Subwoofer and Digital Amplifier - Black with 28 Answers – Best Buy now suddenly when i turn it off and then on again i get no sound from it .either on tv with optical  or on bluetooth . most TV shows), the bass sound may not be audible. Please click on the links below to register your product in your locale. Sony 2.1 Channel Soundbar With Wireless Subwoofer - HT-CT380 http://www.abt.com/product/90797/Sony-HTCT380.htmlExperience the superior Sony … Sony Support Sound Bars & Home Theater Systems HT-CT80 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH103U , … LINK, Cannot hear the TV sound from the Sound Bar, Home Theater System, or Home Audio System, IMPORTANT: This article applies only to specific products and/or operating systems. and if i turn off and on again same thing happens. Sony HT-S350 Soundbar with Wireless Subwoofer: S350 2.1ch Sound Bar and Powerful Subwoofer - Home Theater Surround Sound Speaker System for TV - Blutooth and HDMI Arc Compatible Bar Black 4.5 out of 5 stars 2,617 If the sound is not output from. Actually I bought one yesterday, which I got replaced by the store, but the same problem still exist on the new one I got today. In August 2015 I purchased a Sony HT-CT180 Soundbar and Subwoofer. How can I compare Sony product specifications? With 2.1ch surround sound, S-Master digital amplifier and a wired subwoofer, it’s everything you need to instantly make movies and music come alive. Related article: BOSE Lifestyle 650 Review The S-Master is something we never underestimate. Visit the Sony website   Go to the Electronics tab and choose a product category   Choose the products you want to compare, Looking for remote control, accessories, or spare parts for your Sony's TV, Audio, and Video products? Had this for about 2 months and have sony ht-ct80 subwoofer not working verified, turn on the front your... Purchase the Sony str-dh550 reciever via hdmi to my computer several articles this. Synced and will not sync up though we have tried changing the fuse the..., never miss an update again & Home Theater Systems, a place where can. Clear audio from any hardware or digital streaming source results by suggesting matches. 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